Custom Order Policy

We craft glasses with precision and care as we receive your custom order. Therefore, the following custom items are non-returnable:

  • Non-Rx glasses with the Anti-Reflective (AR) coating option.
  • Any Prescription (Rx) glasses.
  • Any Readers.
  • Any Send in Your Frame orders.

Benefit from our 60 day return policy by purchasing one of our frames with Non-Prescription (non-Rx) lenses with the standard Hardcoat option.

Read our full return and exchange policy.